Privacy Policy
At SteelCraft Construction Company, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our construction services.
By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services or visit our website.
This policy applies to all visitors, users, and others who access or use our services. We regularly update our policies to reflect changes in our practices, technology, or legal requirements. We encourage you to review this page periodically for any changes.
Effective Date: September 15, 2023
Information We Collect
We collect various types of information to provide and improve our services to you. The information we collect includes:
Personal Data
While using our website, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This may include:
- Name and contact information (email address, phone number, postal address)
- Professional information (company name, job title)
- Account credentials (username, password)
- Payment information (credit card details, billing address)
- Project-related information (project details, specifications, site locations)
- Communications between you and SteelCraft (emails, messages, feedback)
Usage Data
We may also collect information about how our website is accessed and used. This may include:
- Your IP address, browser type, and device information
- Pages you visit on our website
- Time and date of your visit
- Referring website or source
- Navigation path through our website
- Clicked links and downloaded resources
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and hold certain information. These include:
- Essential cookies necessary for website functionality
- Analytical/performance cookies to recognize and count visitors
- Functionality cookies to remember choices you make
- Targeting cookies to measure advertisement effectiveness
- Web beacons, pixels, and similar technologies for analytics
How We Use Your Information
SteelCraft Construction Company uses the information we collect for various purposes, including:
- Service Provision: To provide, maintain, and improve our construction services
- Communication: To contact you regarding your projects, inquiries, or account
- Project Management: To process project requirements, specifications, and timelines
- Billing and Payments: To process payments and send invoices
- Website Functionality: To provide website features and ensure security
- Marketing: To send promotional materials, newsletters, or updates (with your consent)
- Legal Compliance: To comply with applicable laws and regulations
- Research and Development: To develop new services or improve existing ones
- Fraud Prevention: To detect, prevent, and address technical issues or fraudulent activities
We may also use your information to create aggregated, anonymized data that does not personally identify you. This data helps us understand industry trends, improve our services, and conduct research.
Information Sharing and Disclosure
We value your privacy and do not sell or rent your personal information to third parties. We may share your information in the following circumstances:
With Your Consent
We may share your information when you explicitly consent to such sharing.
Service Providers
We may share your information with trusted third-party service providers who perform services on our behalf, such as:
- Payment processors for billing purposes
- Cloud storage providers for data backup
- Analytics services to understand website usage
- Marketing platforms for email campaigns (with your consent)
- Subcontractors and partners involved in your construction project
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, alteration, or destruction. These security measures include:
- Encryption of sensitive data both in transit and at rest
- Regular security assessments and vulnerability testing
- Access controls limiting who can view your information
- Regular backups of data to secure, geographically diverse locations
- Employee training on data protection and privacy practices
- Implementation of secure coding practices for our website and systems
- Regular monitoring for potential security incidents
While we strive to protect your personal information, please note that no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data. If you have any questions about our security practices, please contact us using the information provided in the "Contact Us" section.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
Access and Portability
You may request access to the personal information we hold about you, as well as a copy of that information in a structured, commonly used, and machine-readable format.
Correction and Updates
You may request that we correct or update any incomplete or inaccurate information about you.
Deletion
You may request that we delete your personal information in certain circumstances, subject to applicable laws and regulations.
Objection and Restriction
You may object to the processing of your personal information or request that we restrict processing in certain situations.
Marketing Preferences
You can opt out of receiving marketing communications from us by following the unsubscribe link provided in our emails or by contacting us directly. Even if you opt out of marketing, we may still send you transactional communications related to your projects or account.
Cookies
You can set your browser to refuse cookies, or to alert you when cookies are being sent. However, if you choose not to accept cookies, you may not be able to access all portions of our website or services.
To exercise these rights, please contact us using the information provided in the "Contact Us" section. We will respond to your request in accordance with applicable laws.
Data Retention
We retain your personal information only for as long as is necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The retention periods are determined based on:
- The nature of the information
- The purpose for which it was collected
- Applicable legal requirements
- Industry standards and practices
- The need to resolve disputes and enforce agreements
Typical retention periods include:
- Project information: Retained for the duration of the project plus 7 years for accounting and legal purposes
- Website activity data: Retained for up to 2 years
- Marketing data: Retained until you unsubscribe or request deletion
- Account information: Retained for the duration of your account plus 30 days after deletion
We will securely delete or anonymize your personal information when it is no longer needed for these purposes.
Children's Privacy
Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can take steps to remove such information from our servers.
If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers as soon as possible.
By using our services, you represent that you are at least 18 years of age or that you are a parent or guardian consenting to your minor child's use of our services.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top.
We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. Your continued use of our website or services after any changes to this Privacy Policy constitutes your acceptance of the updated policy.
For material changes to this Privacy Policy that significantly affect how we use your personal information, we will provide additional notice by email or through a prominent notice on our website before the changes take effect.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us using the following information:
SteelCraft Construction Company
Address: Mabini St., Malate, Manila, Metro Manila, Philippines
Phone: +63 917 718 2255
Email: [email protected]
Business Hours: Monday-Friday: 8:00 AM - 6:00 PM, Saturday: 9:00 AM - 3:00 PM
If you wish to exercise any of your rights regarding your personal information, please contact our Data Protection Officer at [email protected] or use the contact information above.